STORE POLICIES
Warranty Policy
MRK Industrial Surplus does Not offer manufacture warranties for items listed. We do offer a 30-day warranty from time of purchase. Third party extended warranties will be available soon.
MRK Industrial Surplus will provide a shipping label for return of the defective item.
MRK Industrial Surplus will not ship advance replacement parts at no charge.
Shipping Policy
Most Items will be shipped within 1 business day of payment clearing.
Additional handling times on freight shipments, items over 25 pounds, international shipments, and quantity orders of 10 or more items.
Expedited shipments will be expedited as much as possible.
Privacy Policy
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
Payment Terms
Currently, the only terms that we offer are CWO (cash with order). We have other payment options available through PayPal at checkout.
Quotes & Wholesale Inquiries
For quotes & wholesale inquires please email us at Supprt@mrkindustrialsurplus.com.
PLEASE REVIEW OUR RETURN POLICY
Our return policy lasts 30 days from the shipment date. If 30 days have gone by since the order was shipped, unfortunately we can’t offer any refund.
Used and preowned items also apply to same return policy as new.
All standard returns will have up to a 30% restocking fee. Shipping is non-refundable.
Exceptions to the restocking fee are products damaged in transit by carrier. Under this circumstance, the items will be subject to inspection and may result in a longer waiting period before credit status is determined. Damage claims must be made within 10 days of delivery. If 10 days have gone by since your delivery, we cannot assist with a damage claim.
To be eligible for a return, the item(s) must be unused and in the same condition it was received. Used items must be in original condition it was received. Items must be in the original packaging.
Returns with crushed, torn, stained, and/or marked original product boxes, or returns shipped without the use of a shipping box protecting the manufacturers product box are not accepted.
If the return falls under any of the criteria listed above (even if the product is unused or uninstalled) unfortunately we cannot offer a refund, as the part is no longer in original condition for resale.
Please do not send your purchase back to the manufacturer.